SPC Team_Shifting Process

CR Shifting Process:
[This is very crucial process in which we need to follow each step very carefully]
If H/W invoice is not raised then:
                      Cancel the old School and PO.
                      Create NEW school, PO and then give Go-Ahead.
 If H/W invoice is raised then:

ü                                   First we need to cancel the H/W invoice with the help of SCM team.

ü     SCM Team generates Credit memo in system to cancel the invoiced h/w from the system.

ü     After that create a NEW school and link them [if Parent –Child case] and move to              Go-Ahead process.

Cases where our solution is already implemented and institution wants to Shift:

[For these cases ZH approval is required and charges applicable for Shifting]

1)      Request should be made in respective OST Q for shifting by Sales/OPS members.

2)      Complaint will be raised by OST for Shifting.

3)      Shifting charges will be discussed with School and Sales person.

4)      If school accepts to make payment will proceed without any approval and if school denies payment will proceed after proper approval.

5)      SCM team will provide reverse DC for picking the materials from School.

6)      SCM Team generates Credit memo in system to cancel the invoiced h/w from the system.

7)      Once materials are picked from school PO will be cancelled by SPC Team.

8)      Create NEW school, PO and then give Go-Ahead.