· PS (Payment Schedule) correction
[Mails directly not come from sales, complaint, it should only comes from OST only - after verification]
· Back End Cases (waiver )
[For Back end cases maintaining Complex PS Correction list in which we discuss with Kamath Sir giving him explanation on those cases and then resolving]
After that reduce PS. we save the tax. But the PS has to be changed. Deal value has to be changed, annexure have to be signed again. We have to revise the ORS H/W booked (NPV value of it), change the accrual of the deferred income, lot of issues.
· Extension Cases
[In this case we only extend the contract period but we can use our dynamics’ theory i.e payment period will remain same and agreement period we shift ahead by some months]
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